Like most electronic devices, sound masking systems can require regular maintenance. Keeping your sound masking system clean, operational, and fine-tuned can help maintain its effectiveness for your office or building. 

Building Systems Solutions, a professional sound masking installation company, has tips on maintaining and troubleshooting your sound masking system to ensure its longevity and functionality. 

Basic Maintenance Tips for Sound Masking Systems 

Sound masking systems do not require much preventive maintenance. However, there are a few ways to prolong the components’ lifespans through basic maintenance. 

  • Schedule routine inspections of all components
  • Clean dust and debris from speakers and control units
  • Keep software and firmware updated
  • Check cables for fraying or breaks
  • Ensure all components are plugged in properly

With these basic maintenance tasks, you can keep your sound masking system working as great as the day it was installed. 

Troubleshooting Common Sound Masking Problems

If you encounter occasional problems with a sound masking system, you can troubleshoot them before calling the installation company. Some common problems include uneven sound distribution, phasing, or connectivity problems. 

If you have persistent problems with the sound masking system, call a professional sound masking company for an inspection. 

Uneven Sound Distribution

If the sound masking system does not adjust to fluctuating sound levels in your office, it may need to be adjusted manually. However, some systems, such as Soft dB products, do not require manual adjustment. 

Phasing

There is a phenomenon called phasing that can occur with sound masking systems. If there are too many sound masking generators too close to each other, you will experience uncontrollable variations in masking levels. 

You may need to adjust the levels from the control panel to ensure the speakers are not too loud.  

Ensuring no noticeable loop in the sound is essential to keeping the system from phasing and from being noticeable. 

Connectivity Problems

If your sound masking generators are not working properly, it could be a connectivity issue. Ensure all components are plugged in properly and that nothing interferes with the system’s connections. 

Advanced Maintenance Strategies for Sound Masking

One strategy to get the most out of your sound masking system is periodically recalibrating the system. Things like temperature and humidity can change the effectiveness of sound masking. 

New furniture, walls, or layout changes can also affect the system, so if you make any major changes, you may need to recalibrate the system. 

Extending Sound Masking System Longevity

In addition to regular maintenance and inspections, some ways to extend the system’s lifespan include: 

  • Regular cleaning
  • Keep the office space at a consistent temperature 
  • Protect the components from physical damage
  • Maintain logs of all maintenance activities and inspections
  • Document all settings and configurations for quick restoration if needed

Always use high-quality components in your sound masking system. Better quality systems have a longer lifespan and will provide consistent sound masking with proper daily adjustments. 

When to Call a Professional in Sound Masking Systems

If you have tried basic maintenance and troubleshooting, consider calling the professionals. They can diagnose and solve problems with your sound masking system. 

You can also schedule regular inspections with a sound masking company to ensure consistent performance. Companies like Building Systems Solutions can assist customers with their sound masking systems, including installation, repair, and replacement. 

Schedule a Sound Masking Consultation Today

If your company or organization is ready to implement a sound masking system, reach out to Building Systems Solutions. We’re a sound masking system installer in Blaine, MN, and we can assist customers in any industry with their sound masking needs. 

For over 20 years, we have provided exceptional sound masking solutions in the Twin Cities area. Give us a call today at 763-502-1515, or request a quote online